Here to help

Physy support

Ask a question, report a problem, or request account deletion. We’ll reply to the email address you provide.

Your name Your email

For account requests, use the email address you use to sign in to Physy.

What can we help with? Message

Include enough detail for us to help. Do not send passwords, sign-in codes, payment details, or progress photos.

Loading spam protection…

Cloudflare Turnstile helps protect this form from spam. Your message and reply address are used to handle your request, as described in our Privacy Policy.

Account deletion

Choose “Delete my account” above and submit using your account’s email address. We aim to complete verified requests within 30 days. We may retain narrowly limited records when required for security, fraud prevention, legal compliance, dispute resolution, or proof that a deletion request was completed.

What is deleted

Your authentication account and cloud profile.
Cloud-synchronized plans, exercises, plan membership, and workout sessions associated with the account.
Your marketing subscription, unless an unsubscribe suppression record is needed to honor your choice.

What remains on your device

Local workout data and progress photos may remain after cloud deletion. Clear Physy’s storage in Android settings or uninstall the app to remove them. Delete any backups you sent to Google Drive, Dropbox, or another service from that service separately. Removing the app alone does not delete your cloud account.